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Privacy Policy 

 1. Introduction

At AILDA TECHNOLOGIES INDIA PRIVATE LIMITED (“AILDA,” “we,” “our,” or “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://www.ailda.ai, contact us, or engage with our services.

We are committed to handling your data responsibly and transparently in accordance with:

  • The Digital Personal Data Protection Act, 2023 (India)

  • Relevant provisions of GDPR (EU) and CCPA (US) for international visitors

 2. What Information We Collect

We may collect the following information when you interact with our website:
A. Information you provide directly:
Name, email address, phone number, organisation name, and role (when submitting inquiries or forms)
Any messages, comments, or feedback shared via our contact channels
B. Information collected automatically:
Browser type, operating system, IP address, and device details
Pages visited, duration of visit, and referral source (via cookies or analytics tools)
We collect this information only to improve your experience and respond to your requests effectively.

 3. How We Use Your Information

Your personal data may be used to:

  • Respond to inquiries or requests submitted through the website

  •  Provide information about our services, products, and events (only with your consent)

  •  Improve our website’s functionality, performance, and user experience

  • Fulfil contractual or legal obligations as applicable

  •  Maintain communication with clients and partners in a secure and structured manner

We do not sell, rent, or trade your personal information to any third parties.

 4. Legal Basis for Processing

We process your information on one or more of the following lawful grounds:

  • Your explicit consent

  •  Performance of a contract or pre-contractual obligation

  •  Our legitimate business interest in improving our services and user engagement

  •  Compliance with applicable legal or regulatory requirements

 5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined above or as required by law.
When data is no longer needed, it will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website may use cookies or similar tools to analyze web traffic and improve usability.
You can control or disable cookies through your browser settings. However, disabling them may affect site functionality.

7. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
These include encrypted communication (SSL), restricted access controls, and secure cloud-based storage for limited retention.

8. Sharing and Disclosure

Your data may be shared only with:

  •  Trusted third-party service providers (e.g., hosting or analytics vendors) who operate under strict confidentiality agreements.

  •  Government or regulatory authorities, if legally required.

We ensure that any data shared complies with applicable privacy and data protection laws.

9. International Data Transfers

For international visitors, your data may be transferred outside India.
When we do so, we ensure adequate safeguards (e.g., data-transfer agreements) consistent with applicable laws.

10. Your Rights

You have the right to:

  •  Access the personal information we hold about you

  •  Request correction, deletion, or restriction of your data

  •  Withdraw consent at any time (where processing is based on consent)

  •  Lodge a complaint with an appropriate data protection authority

To exercise these rights, please email us at privacy@ailda.ai.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
The updated version will always be posted on this page with a “Last Updated” date.

12. Contact

For any questions, feedback, or privacy-related requests, please contact:

AILDA TECHNOLOGIES INDIA PRIVATE LIMITED
Block HIG-9, 5th Floor, Flat No 506, Chitrapuri Colony,
Khajaguda, Manikonda, Hyderabad – 500089, Telangana State, India.
📧 Email: privacy@ailda.ai
🌐 Website: https://www.ailda.ai

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